- You can find your 16-digit CAN/LID Number printed on the back of your physical PAssion Card; OR

- Login using SingPass via MyPAssion App, tap on the ‘e-Card’ icon at the footer and tap on the drop-down arrow at ‘View Card Info’ to view your card details. (PAssion Card Number and CAN/LID Number)

If you are still unable to retrieve your CAN/LID Number, you may wish to contact PA Contact Centre at 6225 5322 (8am to 6pm, Mondays to Sundays, excluding Public Holidays) or submit your feedback via www.pa.gov.sg/feedback for further assistance.